Courtesy of The Raithwaite Estate Spa, N Yorks
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It's Time to Embrace Facebook Live

by Juliet Wheater

 

Public speaking is often the one thing that really worries people, professionals included. This fear can create an aversion to speaking to a group of people as well as, now quite often required, speaking to camera. However, its high time the spa professional took to Facebook Live to showcase their fantastic businesses, services and facilities. 

Many marketers use Facebook Live to communicate their brand stories and to build authentic, intimate connections with followers and potential clients, so can the Spa Manager. 

In April 2016, Facebook launched Facebook Live, a live video streaming service that allows anyone tobroadcast from their mobile devices straight to their Facebook newsfeed. 

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Disability Access for National Spa Week

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by Sean O'Sullivan from The Pool Lift Company

 

We all know that the tranquillity of a spa instantly makes you feel more relaxed and that the health benefits are endless; which is why it is so important that those who are elderly, disabled or recovering from injury have access to these facilities.  Ideally spas should have treatment rooms with wide doors for wheelchairs, hydraulic beds which are easy to lower and raise, fully equipped disabled changing rooms, facilities on one level and step free access to swimming pools and hot tubs.

Whilst a new build can easily achieve a fully accessible spa and depending on budget install innovative solutions such as moveable pool floors, many spas have physical barriers like steps or a difference in floor levels to overcome. The layout or fabric of the building may also present a challenge when making modifications to improve accessibility. 

However, in most cases a platform lift or a ramp can be easily installed without affecting the integrity of the building, landscape or environment. There are also a huge range of materials available to complement or blend in both modern and traditional surroundings or can even match a brand. When it comes to the pool side or a hot tub, a pool lift could present a very simple solution to create step free access without making any major structural changes. 

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The Power of Sleep

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by Juliet Wheater

 

Sleep deprivation is detrimental to our physical and mental health. When was the last time you had a restful, undisturbed night’s sleep? Although its vital for our health and wellbeing, seemingly most of us just aren’t getting enough. While you’re sleeping, your brain is preparing for the next day. It’s formingnew pathways to help you learn and remember information and the body is healing and repairing itself. 

According to The Sleep Council, when we first fall asleep we enter non-rapid eye movement sleep (NREM). This is divided into three stages, with each becoming progressively deeper. NREM1 and NREM2 are light phases of sleep, from which we can be easily roused. NREM3 becomes deeper and if woken, we can feel disorientated. Following on from this, is rapid eye movement sleep REM, the stage at which we dream. 

Each sleep cycle lasts around 1.5 hours and in order to feel fully rested when we wake up, we must experience all four stages. 

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WHY SKIN AGES AND WHAT YOU CAN DO ABOUT IT

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By Dermalogica 

What makes your skin age faster? It’s not what you think.

Story highlights – A chronically unhealthy exposure (environment and lifestyle) can add years of premature aging to your skin. Proper skin care helps give back what your exposome takes away. 

It happens to us all: we see our faces in the mirror and realise that we’ve aged. Our formerly fine lines have begun to etch deeper grooves, our skin tone has become uneven and our once-taut jaw lines have become slack. When did that happen? Apart from the genes we are born with, the answer may lie in our exposure. 

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Cancer Training for Spas

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By Claudia Agha of Satya Life 

At Satya Life, we believe that the core essence of ‘spa’ is wellness and this is something which should be available to every individual. We were appointed distributer for Jennifer Young – beauty despite cancer as it aligned with our core values for being beneficial for one’s wellbeing and especially for those who have undergone serious medical care. 

Cancer Statistics 

- By 2030, there will be 23.6 million new cases of cancer worldwide each year (estimated)1.

 - By 2020, almost one in two people (47%) will get cancer2..

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National Mental Health Day 10th October 2019 

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National Mental Health Day 10th October 2019 

By Sam Pearce 

 

LOW EARS -  accredited endorsed course designed specifically to safeguard our own mental well-being - hoping for ‘Lobal Domination’ 

 

The first of it’s kind being introduced into the beauty industry, Sam Pearce, creator and founder of the Potting Shed Spa believes that this qualification will bring much-needed support and a specific skill set to those keeping the cogs of the beauty industry working.    

As an ambassador for the beauty industry and a champion for advocating and addressing correct mental health practice within the beauty industry -  Sam had an epiphany,  ‘going through a challenging incident that not only threatened the future of her business but more importantly the impact on her own mental health - I couldn’t explain to anyone how I was feeling, the only comparison I could give was my dachshund puppy who when confused, unhappy, sad, couldn’t vocalise it - she showed me - her ears went low, so I knew she needed me to help her.  This is where this initiative was born, sometimes things are just too hard to explain, a symbol or sign can be enough’.

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On-the-go Spa Management

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On-the-go Management - Grow your spa brighter with Europe’s #1 beauty booking platform.

 

At Treatwell, we’re on a mission to help every beauty business grow brighter online. It’s about so much more than just an online listing, we’re here to be your digital business partner, every step of the way.

With Treatwell, you’ve got unlimited access to everything you need to easily find more clients, improve customer loyalty and manage your diary effortlessly, all in one place.

 

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So, who is Circadia by Dr Pugliese?

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For those that don’t yet know Circadia by Dr Pugliese, we have every faith you soon will! 

With the core philosophy of skincare centred on the body’s Circadian Rhythms– defending from environmental insult during the day, and stimulating repair mechanisms during sleep, Circadia is the Advanced Professional Skincare brand making waves in the world of cosmeceuticals and ‘medispa’ lines in the UK. 

Fast becoming a sought after product line showcased in clinics and beauty lounges nationwide, you’ll find Circadia splashed all over the likes of trendy Notting Hill based Young LDN(the beauty ‘destination’ of dreams, with its speciality peel bar featuring Circadia treatments aplenty!) Dr Nyla Raja’s state of the art celebrity clinic in upmarket Wilmslow and Cheshire Housewives Resident Medic, Dr Martin Kinsella’s Clinics in Ultra Chic Hale.

 Rich in history, with a bright future

 

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Why Should Spas Pay Attention to EMS Training

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Electro muscle stimulation (EMS) training is growing in the UK as the latest fitness solution for spas, medi spas and salons looking to offer a 360-wellness service. Why? It’s simple. EMS can attract new clientele, increase revenue and turn small, underused spaces into some of the most profitable square footage in your facility. 

First, what is EMS Training? 

EMS technology originates from rehab and sports performance. Powered by miha bodytec, the market leaders in EMS training technology, it works by contracting muscles through an electrical current. Clients wear a specially designed vest and belt which has a sensor for all eight of the major muscle groups. The electrical current encourages muscles to contract harder for longer, so they spend more time under tension and work at a higher intensity to normal. The result is a more effective whole-body workout. The sessions are delivered by a trainer on a 1:1 or 1:2 basis, providing a more personal and bespoke workout, perfect for your regular spa or clinic clientele. 

Attracting new clientele

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The Importance of the Guest Journey

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We understand how busy life can be; late nights, long days, early starts. Adding to this, the pressures from a shortage of spa therapists and the operational strains of running a demanding spa. Sometimes it can all get TOO MUCH and we can easily forget the importance of the guest journey; the little touches of excellence that go a long way.

At Temple Spa, we are not happy if the client is just satisfied, we want to exceed their expectations every time they give us their time to make them feel better in whatever way that can be achieved. We want to captivate them the minute they walk in the door and do everything we can to make their whole experience outstanding. 

Temple Spa really believe in providing Spa Managers and Therapists with the knowledge and advice you need to give exceptional treatments and customer care so that the customer has the best experience, with tailor-made solutions to suit their individual skin and wellbeing needs. 

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An Introduction to the Lymphatic System

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by Jules Wilcocks, co-founder Body Ballancer Systems UK Ltd

 

 

What is the lymphatic system?

The lymphatic system is responsible for the absorption, transportation and elimination of excess fluid from the body, and with it an array of toxins, metabolic waste, bacteria and other pathogens. It is the least understood and most undervalued of all the body systems, yet if it stopped working we would die within 24-48 hours!

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Wellness Starts in the Womb

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by Terri Irvin, Owner & Founder of Bump & Beyond

Spa; what does it mean to you? To many, it’s described as a “haven that promotes wellbeing”.  A place to resolve aches and pains, stresses and skin concerns. A retreat for relaxation and a place to unwind and ‘find yourself’.  It would appear that the role of the spa is largely reactive. But could it also be proactive in preventing physical and mental ailments in the first place? And to who? It’s currently uncommon to find many treatments designed for pregnant women and their partners. Typically, if treatments are available, they might be targeted at expectant mothers late within their second or third trimester of pregnancy.  

Becoming a parent can be pricey. It is understandable that expectant parents would consider their personal wellbeing to be a ‘low priority’ expense. However, the mothers’ physical and mental wellness has a direct and determining influence on the likelihood of a positive birth outcome and the overall health of the baby.

"Who you are and what you're like when you're pregnant will affect who that baby is". 

Janet DiPietro - developmental psychologist, Johns Hopkins University

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Should Employers Allow Time and Space for Meditation?

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By Christine-Alice Hartigan

 

Following on from my previous workplace wellness articles, I feel that it is important to keep this current and in thought. Realisation of our place in the world, reflection, mindfulness and meditation are all good ways to keep a positive mental attitude but is this being lost by the sense of being far too busy and is the work life balance out of equilbrium! 

In the first instance I thought it would be beneficial to define what the difference is between meditation and mindfulness.

“Meditation isn’t about becoming a different person, a new person, or even a better person. It’s about training in awareness and getting a healthy sense of perspective. You’re not trying to turn off your thoughts or feelings. You’re learning to observe them without judgment. And eventually, you may start to better understand them as well.”

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SPA DIRECTORS ASSEMBLY – RECRUITMENT AND RETENTION A DISCUSSION

Directors Assembly

 

SPA DIRECTORS ASSEMBLY – RECRUITMENT AND RETENTION A DISCUSSION

The UK Spa Association has been running successful and ever popular Spa Director Assemblies since the inaugural Spa Director Assembly was launched at the Mandarin Oriental London, during March 2015. Since then, the association has hosted bi-monthly London Spa Director Assemblies, quarterly Northern assemblies, twice yearly South West assemblies, an annual National Spa Director Assembly and this year, will see two Scottish Spa Director Assemblies added to the regionals.

One challenge at the forefront of our industry, is therapist recruitment and retention. It’s a key theme that recurs throughout meetings.

JOB DESCRIPTION

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Teaching Sustainability for Learners in Our Industry

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by Kay Walker, Spa Brand Development Manager at Scrummi

 

At Scrummi I visit education facilities regularly. I support them in developing a towelling system which reduces laundry, helping the overall business to meet sustainability goals. 

My experience has been that the educational institute themselves has an interest in becoming more sustainable, however this doesn’t always filter down to the learners. In fact, learners often don’t have an awareness of sustainability and its importance at all. 

 As a wider industry, becoming sustainable is high on the agenda, therefore it’s important for our up and coming professionals to have knowledge of this as part of their toolkit.

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Generation Burnout

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People look for retreats for themselves, in the country, by the coast, or in the hills . . . There is nowhere that a person can find a more peaceful and trouble-free retreat than in his own mind. . . . So constantly give yourself this retreat and renew yourself.

- MARCUS AURELIUS

by Juliet Wheater

You'd think in the spa industry we'd be the pioneers of workplace wellness, wouldn't you? After all we preach to the rest of the world as to how they 'should' be living their best mental and physically healthy lives.....and yet.....ironically we hear time after time how the service and hospitality industries can be some of the worst for burnout and stress. 


Similar to imposter syndrome, high achievers and perfectionists are particularly susceptible to burning themselves out. With it also being a real issue within the spa industry, therapists do worry that stress can affect their treatment delivery. Burnout was once viewed as being temporary, however with the recent announcement that the World Health Organization(WHO) added burnout to its International Classification of Diseases, its impact might not be fleeting. By keeping an eye out for warning signs, proactive changes can be made to prevent burnout. 

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Are You Award Ready?

Winner

By Helena Grzesk, General Manager of UKSA and 22 X Spa Award Winner!

 

An award is a third-party endorsement and which of us don’t look for endorsements and recommendations when researching any restaurant, hotel or local tradesman? Heck – you can even filter an Amazon product search, to only make visible, products with a 4 star rating or above…..!

So why is Spa any different? We know that 88% of consumers are already making their next spa choice based on a 3rdparty recommendation, so it stands to reason that a rack of award wins listed on the spa’s website will surely help seal the deal? 

Some spas are often worried that they won’t win and that is seen as a failure but that small minded, short term thinking couldn’t be further from the truth. 

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FaceApp Challenge trend,

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"Your face is marked with lines of life, put there by love and laughter, suffering and tears. It's beautiful.” 
― Lynsay Sands

 

Seemingly everyone is jumping on the #FaceApp Challenge trend, with social media being flooded with often hilarious as well as depressing results!

The Russian-developed FaceApp, making its users look younger or older, first burst onto the market during 2017 and recently it has gone viral again.

Currently, the top-trending free app, using artificial intelligence, it has been rated more than 1 million times on Google Play and has a 4.5 rating.

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My honest Spa Journey (including the ups and downs!)

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by Amy Harper

 

I fell into this industry (with a slight push from a frustrated parent) after back and forth about what I wanted to do with myself, who knows what they want to do when they’re 16?

I arrived at the college with my baggy jeans, dirty trainers and hoody (a very unlikely candidate for a beauty therapist) not knowing what to expect and certainly not knowing it would be one of the best decisions I will ever make.

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Maximising wellness solutions

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In an era of hectic, over-connected lifestyles, society is seeing greater emphasis placed on self-care and holistic therapy. More and more individuals seek out activities which will relax them, offer something to take their mind off the everyday hustle and bustle and leave them feeling revived. This trend is not slowing down. As such, the global spa market is projected to grow at the rate of 5.7% between now and 2023. 

Spas cannot fulfil the demand required to sustain their business on treatments alone. Whilst there is evidently no let up in the popularity of one off spa experiences - like romantic breaks, afternoon teas or hen parties – operators would be mistaken if they thought they could rely on these to drive business success. Instead, they must see the value in offering alternative solutions, capitalising on new and innovative services which will engage clients on an ongoing basis. Technology is one area which is helping spas to do just this.   

EMS Training

Only 1 in every 7 people in the UK hold a gym membership and spas are perfectly placed to appeal to a new range of clients who seek something a little different when it comes to keeping active. 

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