ALL ABOUT
JAMIE PAGAN

Graduating from University with and Honours Degree in Recreation Jamie has worked within the wellness industry for over 30 years both domestically and internationally. Most recently as a Spa Director in the UK but also as an integral part of the international consultancy team at ESPA working in partnership with brands such as Ritz Carlton, Leela, Mondrian, Corinthia, Fairmont, and many industry leading independent properties.

Working with these groups gaining insight into Spa and Wellness cultures worldwide and offering a turnkey service comprising of financial modelling, pre-opening support and ongoing operational management. Prior to ESPA, Jamie was Spa Director at the multi award winning Gleneagles Hotel, where Jamie launched the newly designed Spa at Gleneagles by ESPA achieving industry and media award recognition. Additionally, within his time at Gleneagles, Jamie led the launch of ESPA Life, an industry leading wellness concept devised by Sue Harmsworth pioneering the delivery of wellness in the hotel luxury sector. 

Since joining The Spa at Mandarin Oriental London, Jamie has supported the relaunch of the spa in 2019 developing the product and service offering, building strong business partnerships, developing reputation, and positioning within the market. Most recently the Jamie will bring his knowledge and experience to support the strategic direction of The Spa at Mandarin Oriental Mayfair and supporting the further develop of the Mandarin Oriental Spa Division in Europe.