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There is a change to the policy on Test and Trace. Collection of this information is now mandatory. Allowing entry to people who have not given their details is an offence and subject to penalties (see text below).

Continued opening up of the economy is reliant on NHS Test and Trace being used to minimise transmission of the virus. In order to ensure that businesses are able to remain open, we are now mandating that you must ask everyone who visits your premises to provide their contact details to assist NHS Test and Trace. You must have a system in place to ensure that you can collect that information for your customers. Check what data you need to collect and how it should be managed.

The new app will be a critical enhancement of NHS Test and Trace in England, and the Test, Trace and Protect service in Wales. It will provide users with local risk information, and allow them to quickly and easily book a free test, and use a built-in QR scanner to check-in at venues. The app will allow people to know more quickly if they are at risk of the virus, so they can take action fast to protect their communities and families. 

QR codes will be an important way for NHS Test and Trace in England and NHS Test, Trace, Protect in Wales to contact people if coronavirus outbreaks are identified. The app works in exactly the same way in both nations.

Please see the updated slide pack setting out the benefits and functions of the app, and you can find further assets and materials at https://covid19.nhs.uk/information-and-resources.html

ENGLAND

In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises. Businesses who are already using their own QR system are encouraged to switch to the NHS Test and Trace QR code. An alternative check-in method, such as a handwritten register, must be maintained to collect the contact details of those who don’t have the app.

QR posters are unique to each venue – businesses can download posters for their premises here. We have also pulled together FAQs for businesses on QR codes. 

WALES

In Wales it is compulsory for businesses in certain high risk sectors to collect and keep records of staff, customers and visitors. Checking in with the app does not replace this requirement. High risk premises in Wales must continue to keep a full record of staff, customers and visitors, including people who check in using the QR code poster for the location.   

QR posters are unique to each venue – businesses can download posters for their premises here. We have also pulled together FAQs for businesses on QR codes.

SCOTLAND

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other, reduce the spread of coronavirus and avoid further lockdowns.For more details on Scotland's 'TEST AND PROTECT' see https://protect.scot