Courtesy of The Raithwaite Estate Spa, N Yorks
Slider

From Therapist to Spa Manager in Five Years Hannah Swindells of Shrigley Hall tells her inspirational story…

uksa aug 2018a
uksa aug 2018 b

 

                   

What made you want to work in the industry? What route did you take in?

Strange as it may seem, from being very young I always wanted to be a chef.  All throughout my education I dedicated most of my time to that career path, since starting to work at the age of 13 in a quaint farm owned Cheshire tearoom. I even went on to do further work experience at a highly reputable Cheshire restaurant.

In my teens, I was so eager to get out into the food industry and work, but it was only when I went to the prospective college ‘show arounds’ that I had a change of heart. It was a discussion with one of the beauty tutors at the college that changed my mind. I could see where a career in spa & beauty could take me, and how I could develop within an industry with great potential for progression and growth and a huge variety of different routes in.

Continue reading
  3263 Hits
  0 Comments
3263 Hits
0 Comments

Training never looked so good

uksa sug 2018

 

Have you ever thought about using apprenticeships to train and upskill your staff?

Why are apprenticeships important?

An apprenticeship is an excellent alternative to traditional training. It not only offers the chance to ‘earn while you learn’, but it is also a more practical approach to learning. By offering your staff the chance to undertake an apprenticeship, they’ll not only be able to upskill within the comfort and capacity of your business, they will also be able to implement the theory they learn immediately whilst working.

How they work?

Apprenticeships are open to people of all ages and different stages of a career. There are different levels available to suit the needs of an individual learner, for example, Beauty Therapy Level 2 & 3 or Nails Level 2 & 3. There are also Professional Apprenticeships on offer, namely, Customer Service or Team Leading and Supervising courses.

Continue reading
  1817 Hits
  0 Comments
1817 Hits
0 Comments

How spas are changing in 2018

uksa aug 2018

Over the past 10 years the spa industry has changed, and so too has our collective attitude towards health and wellbeing.  In 2018, health is as fashionable as the Kardashians, and with that exposure has come a new appreciation of the many guises and components that can contribute towards meaningful, everyday wellbeing.

This year, more than any other, we have seen the rise of the personal wellness trend.  Where once we lived in a culture of bulk buying and throwaway style, the appreciation for investment in ourselves is now far greater, and that extends to health. From our face creams to our internal monologue, this is the year that has seen the rise of quality over quantity, as well as the understanding that health has an abundance of elements to it, from diet, nutrition and exercise, to meditation and even a little indulgence.

At the 2018 Global Wellness Summit, that trend will be galvanized with the year’s theme set as 'shaping the business of wellness’ - how the spa industry can support that growing interest and seismic shift in the collective desire for wellbeing.  Keynotes, panels and roundtables will see delegates discuss beauty, healthy eating, wellness tourism, fitness/mind-body, preventive/personalized medicine, complementary/alternative medicine, wellness lifestyle real estate, the spa industry, the thermal/mineral springs market and workplace wellness.

On social media, wellbeing is now in vogue, and a changing corporate culture [https://www.spabreaks.com/corporate-wellbeing] dictates that increasingly there is an understanding in big businesses that a balanced lifestyle leads to a more productive and long-lasting workforce.  The result is that despite our increasingly hectic lifestyles and lack of work/life boundaries, we no longer separate health from the rest of our lives in the way that we used to. Indeed, we’re getting to a space where we can see being healthy as something synonymous with enjoying ourselves and feeling good, rather than a space associated with deprivation.

So, what does that mean in the world of spa, and for us at Spabreaks.com?  It is a trend that marries with our longstanding goal of providing a spa break for everybody.  A goal that applies not only to providing a geographical spread of spa opportunities and a breadth of price points to clients, but also a variety of packages ranging from health retreats to hen parties [https://www.spabreaks.com/hen-nights] and afternoon teas, and, crucially, opening up the spa industry to anyone who previously felt marginalised.  In particular we have worked hard with our venues to provide spa days and breaks for anyone with or recovering from cancer through our Recovery Retreats [https://www.spabreaks.com/recovery_retreats], and we have aimed to make the booking process easier for anyone with a disability through our Accessible Spas [https://www.spabreaks.com/spa_for_all].

Continue reading
  1849 Hits
  0 Comments
1849 Hits
0 Comments

HUGE PRESS TURNOUT FOR THE PRESTIGIOUS NATIONAL SPA WEEK MEDIA LAUNCH EVENT

48E03BDD 39E0 495A AFE8 2655F067E0C6
75DCB4BA 6FCE 4B5D B2D4 2437DA3EE243
452848EC 4A75 4959 BDA3 C5FA8DD23A34k
CE179A21 FABD 47A6 B45D 7B57FF9E7604
B4E4D502 B150 412B 93F5 5686FAF7393A

     

If you haven’t got involved in National Spa Week yet then you need to get your skates on – or else risk missing out on leveraging what promises to be a huge amount of national and regional media coverage on the subjects of spa and wellness over the coming weeks in the run up to National Spa Week itself (10th – 17th September).


The media launch event was very kindly hosted by and held at the stunning Corinthia Hotel & Spa in London, (Wednesday July 25th,), as they are perfectly located on the doorstep of the press community, which helped make it as easy as possible for journalists to attend. And of course – what a beautiful spa to exhibit what the spa industry has to offer!

For anyone who doesn’t know, the purpose of holding a press launch is to get all the key consumer and/or trade publications, and influential journalists together in one place so that you can have quality ‘face time’ to properly showcase your new product, service, idea or whatever it is you are wanting to generate interest about. It’s helpful to aid coverage of press releases that you might be issuing, if journalists are already aware of you.

Journalists’ time is immensely precious and so it is testament to the compelling story we have behind National Spa Week and ‘Celebrating Spa’ that an unprecedented 50 or so journalists turned up to find out about our plans for the week.

Of course there is never any 100% guarantee, but were are extremely hopeful that we will now start being able to position our spas as real, practical solutions and centres of wellness excellence for combating many of the UK’s lifestyle health issues (stress, anxiety, sleep deprivation, digital overload, etc.) and get the industry well and truly up on that public agenda!

So, if you are a spa operator make sure you’ve got in touch with the Spabreaks.com, the official booking partner for National Spa Week, to confirm your special National Spa Week package or deal, and if you are a spa supplier, make sure you’ve got some BIG COMMUNICATIONS plans to make the most of the fact that spa and wellness is going to be top of the UK publics collective mind over the next six weeks!
Finally a huge thank you from us all here at the UK Spa Association to our wonderful National Spa Week partners Spabreaks.com and Lumity Life, for their support and help in making all this happen for us all this year, and of course to Aysun Mut and her team at the Corinthia Hotel & Spa for letting us use their superb facilities for the event. 
Written by Lisa Barden – Vice Chair, UKSA

  1775 Hits
  0 Comments
1775 Hits
0 Comments

Industry Needs

uksa july 10

In this time of industry crisis every spa/salon and mobile company are vying for staff and we are now in a unique position where for once the therapist has the upper hand in the industry.

Therapists are able to choose the pick of several roles being offered by multiple brands and companies , for employers you are fighting for the best staff but are nervous that they will not stay or that they will be poached or lured away by better pay/benefits etc.

The industry needs to change the approach to staff investment in a big way otherwise there will be no therapists to fill the hundreds of roles still vacant, so what can you do?

Traditionally college’s leavers/graduates were shunned deemed not good enough to provide the necessary service and skill to the employer or client therefore being a hassle and actually costing a company money instead of making it - but really what is the cost of that now?

Experience therapists can command great salaries but can also make demands on what they are willing or not willing to do fining them is looking for a needle in the haystack and time consuming and offer costly if agencies fees are being paid for sourcing staff.

Continue reading
  2036 Hits
  0 Comments
2036 Hits
0 Comments

Keeping Our Industry Spa Therapists Healthy - The Commission Model

uksa july 9
uksa july 4
uksa july 5
uksa july 6
uksa july 7
uksa july 8

It’s strange how things work out. I have been qualified for 20 years in Beauty Therapy and also hold a degree in teaching, but I can honestly say every experience I have had throughout my career has brought me to the point that I am at now; owner of two spas with very different, yet complementary business models.

Anyone who has worked within the spa industry for a long time knows that recruitment is the one thing that presents the most challenges.  So when I started both my businesses last year I knew that, especially for spa businesses, I would have to think carefully about how to manage the situation.

However, the thing that I lacked most was time …..A common story I know!

My therapy business in Hayle had been up and running for just eight weeks when we were approached to look after the management of the treatment rooms at Una resort. I had done all the ground work setting up one business so felt that by simply mirroring what we had already done we could achieve the management of both.

I knew that I couldn’t take on employed staff as I just simply did not have the resources. So it was a big risk, but for Una we decided to negotiate a commission-based model for rental of the treatment rooms. This meant that if we had no clients (although I was very much hoping this wouldn’t be the case) we would not have bills mounting up.

Continue reading
  4328 Hits
  0 Comments
4328 Hits
0 Comments

National Spa Weeks & Lumity Life: A match made in heaven

300x250
uksa july 3
728x90

 

You don’t have to go far to discover that our modern lives are now busier and more stressful than ever. With so much going on in everyone’s everyday lives, it’s key to remember, there’s always time to relax. That’s why National Spa Week is so important and our key sponsors, SpaBreaks.com and Lumity Life agree.

SpaBreaks.com, our official spa partner and Lumity Life, our official product partner have teamed up to ensure that the UK takes a moment to relax and unwind. Of course, with their spa retreats relaxation packages, this is something that SpaBreaks.com have been doing for a while. We’re here today to talk about the benefits of our product partner, Lumity.

Lumity all started when its founders noticed the all-too-familiar signs of stress and fatigue both inside and outside. They began to think more deeply about just what it is the body needs to grow older and wiser whilst still staying youthful and energetic.

Targeting beauty and wellness from the inside out, Lumity created a formula to blow all others out of the water. After extensive research into the body’s interdependent network of processes, Lumity set out to formulate a nutritional supplement to support each of these processes for optimal health. The effects have been nothing short of astonishing (you can see the results of their clinical trials here).

Continue reading
  1967 Hits
  0 Comments
1967 Hits
0 Comments

WSAW Trade Associations

lisa

Question 

How can spas get involved with industry associations and why is it something they should consider? What are the main benefits, for their business and for the industry? 

Trade Associations are non-profit organisations that unite small, private and independent industry competitors together, making many little voices into one big ‘shout’.

Trade Associations are trusted and central to an industry and uniquely able to provide a wide range of information and services to the industry that individual and often competing business could not or would not do, including collecting sensitive information for statistic or benchmarking reports or implementing codes of conduct.

Made up of representatives from private business with extensive knowledge of their shared industry, Trade Associations communicate a collective view to a range of interested stakeholders including government departments, agencies, regulators, media and other key opinion formers. They know the issues moving up the agenda of the policy makers early enough to take a communal stand should national, regional or local legislation threaten to harm small businesses. Equally, they can also help identify any emerging issues and develop solutions to problems.

Continue reading
  1994 Hits
  0 Comments
1994 Hits
0 Comments

The Secrets of Client Attraction

              

Press Article

Guild News

March 2018

Adam Chatterley, on behalf of the UK Spa Association, writes about his four secrets to getting ALL the clients you'll ever need!

Continue reading
  1624 Hits
  0 Comments
1624 Hits
0 Comments

The benefits of Infrared Sauna for Detoxification

spa8
spa9

INFRARED DETOXIFICATION

Julia Leone, writing on behalf of the
UK Spa Association, discusses the benefits of Infrared Sauna for Detoxification

What is an Infrared Sauna

Infrared Sauna is a therapy for detoxification, healing and is also an alternative health option, which benefits the body in more natural and organic ways.

Continue reading
  3937 Hits
  0 Comments
3937 Hits
0 Comments

In Conversation - Helena Field General Manager UKSA

Name: Helena Field

Company: UK Spa Association

Job Position: General Manager

Q1. What first attracted you to the beauty industry?

A1. I wanted to work with people and had an interest in holistic health from a young age.

Continue reading
  2084 Hits
  0 Comments
2084 Hits
0 Comments

A NEW ICE AGE EMERGES

lisa

A NEW ICE AGE EMERGES

 

THE NEWEST TECHNOLOGY TO COME TO SPA IS NOT JUST COOL, IT’S VERY COOL….

 

Jennifer Aniston’s doing it, Roger Federer can’t get enough of it and Ronaldo does it regularly in his own home. What are we talking about? The newest technology to come to spa Cryo Therapy. It’s a term you may have heard of so let’s discuss the what’s why’s & wherefores.

Continue reading
  1916 Hits
  0 Comments
1916 Hits
0 Comments

LOOK BACK INTO OUR DNA TO SHAPE THE FUTURE OF SKINCARE

Spa1
Spa2
Spa3
Spa4

LOOK BACK INTO OUR DNA TO SHAPE THE FUTURE OF SKINCARE

or

THE BUILDING BLOCKS OF LIFE

 

DNA Profiling identified I had a missing ‘marker’; CYP1A2 - the one responsible for producing collagen…… argggghh!!

Continue reading
  2394 Hits
  0 Comments
2394 Hits
0 Comments

Keeping Our Industry Spa Therapists Healthy

karen1
karen2
karen

Practical Solutions for A Brave New World of Working

I have been in the spa industry for over 22 years, and it seems a lifetime ago when I walked through the doors of Plymouth College to train and become a "Beauty Therapist".

Back then you had to do everything that encompasses what a therapist was, and this most definitely meant massage…lots of it!

But back then there wasn't a real understanding of a therapist’s wellbeing, so you can imagine the lack of training to use our forearms etc. to help reduce the pressure on our wrists.

Jump to the 21st century, and now we have specialist courses for massage therapists - no waxing required! A trainee's can even do a course in just 6 weeks.

Continue reading
  3960 Hits
  0 Comments
3960 Hits
0 Comments

Preparing Your Skin for Summer Time

prep skin for summer uksa blog

Combining Treatments for your clients is a benefit to the spa and also the clients’ relaxation is essential in everyday life whether it is a relaxing 30 minutes with a book or catching time to spend on yourself.

Preparing for spring it’s essential to look at how we can improve the texture of our skin after winter.

Body exfoliation

A scrub or body polish weather it is a salt or a sugar scrub is an exfoliator which leaves the skin feeling fresh, smooth, and after being moisturized feels so nice. As we come out of our winter clothes and expose areas of the body which have been wrapped up to keep warm we need to exfoliate all the dead skin cells away with an abrasive product which is massaged  across and into your skin. When rinsed away reveals a moisturized layer of fresh, clean and smooth skin.

What is a scrub good for?

Continue reading
  1934 Hits
  0 Comments
1934 Hits
0 Comments

The rise of the Sophisticated Hen. How to cater for Hen Parties.

hen party uksa blog
hen party uksa blog 1

 

Hen parties visiting spas is nothing new, but in recent years, there’s been a real trend towards the sophisticated hen party - which can translate into huge gains for spa businesses if they cater for these groups accordingly. As an online wedding planning resource for thousands of brides each year, Guides for Brides have a great insight into what brides are looking for in their hen party spa break, and how (and why) spas should be catering to this customer.

In 2017, Blue Chip Holidays polled over 2,065 brides, bridesmaids and anyone attending a hen weekend in the coming year, and asked: “Would you rather go to a classy or tacky hen party?” A huge 85% of respondents said they’d prefer classy. Of that group, 31% percent specifically cited that they wanted to be pampered at a hen.

Our own data supports this - since January, Guides for Brides had over 28,500 page views from brides and bridesmaids on our listed spas, and we expect this number to only increase as hen party planning season gets underway.

Not only is the demand for a sophisticated, pampering hen party there, but so is the capital. According to a survey by Banana Moon, the average hen party spend in 2017 was £507 per person, which reflects the move towards more luxury activities and accommodation. Take into account that the average hen party group is made up of 13 people, and you’re looking at a lucrative demographic.

Continue reading
  1774 Hits
  0 Comments
1774 Hits
0 Comments

Lifehouse Spa & Hotel leads the way with Alzheimer’s Society to deliver 'Dementia Friend' training to entire staff

lifehouse demetia

Lifehouse Spa & Hotel is proud to announce it has collaborated with the Alzheimer’s Society to offer Dementia Friend Information Sessions to the entire Lifehouse staff so that they are able to provide a high level of service for guests living with dementia.

The Alzheimer’s Society’s ‘Dementia Friends’ is the biggest ever initiative to transform the way the nation thinks, acts and talks about dementia. Becoming a Dementia Friend simply means finding out more about how dementia affects a person – and then, armed with this understanding, doing small everyday things that help.

The initial batch of Information Sessions were delivered to over 50% of the Lifehouse workforce in the last quarter of 2017, with staff from all departments getting involved. The remainder will then be carried out in early 2018 to ensure all members of staff are better equipped to welcome guests with dementia to Lifehouse. This will also allow carers to feel more relaxed, knowing that their loved one is being well looked after during their visit to the hotel & spa.

Once all Lifehouse team members have received the Dementia Friend Information Sessions, the company will then identify actions they can take as, as part of the local Dementia Action Alliance, making simple changes based on what is known to be important to people affected by dementia and will truly change their experience. 

Lifehouse are paving the way in the spa industry with this resort-wide awareness raising as they did with ‘Cancer Aware’ training in 2014 by welcoming those with cancer into their spa, something which was mainly unheard of before then.

Continue reading
  1959 Hits
  0 Comments
1959 Hits
0 Comments

The future of beauty at Europe’s favorite beauty business event

Picture5

 

 

The Natural Beauty & Spa Show is back with another helping of the best natural and organic beauty innovations the industry has to offer.  Featuring over 250 personal care and cosmetic brands, and a dynamic seminar programme full of beauty pioneers and experts – there’s plenty for retailers and buyers looking to stay ahead of the curve in an ever-evolving market.  

 

Register for your free trade ticket today – quote priority code: NPEB49

Continue reading
  2541 Hits
  0 Comments
2541 Hits
0 Comments

Why Be A Member of the UK Spa Association?

Picture1

You are a spa manager.

You juggle the daily responsibilites of managing a booking system, therapist rotas, spa set up, financial reporting and administration, marketing and sales strategies, training and recruitment, memberships, developing new treatments... all the while trying to deliver the ideal guest experience AND grow your business, and yet nobody actually knows what you do!

Sound familiar?

Our spa operator members tell us it’s because of these very challenges that they join the UK Spa Association (UKSA).

We’ve even been described as ‘the real life google’ of the spa world....answering your business questions 24/7 confidentially over the phone or face to face at exclusive networking workshops.

Continue reading
  2225 Hits
  0 Comments
2225 Hits
0 Comments

Don’t underestimate the power of facial massage

Beata Full portait copy

A good facial massage can allow your face to breathe and restore the sparkle and colour.  We do tend to overlook the face when talking about massage.  Facial massaging will boost blood circulation, firm skin and tone the muscles while also encouraging the flow of lymph and releasing endorphins - the hormone of joy.  It can slow down the ageing process and bring about a real relaxation. So why go under the knife when there are other ways to achieve the similar results!

We tent to think about massage as a part of beauty treatment procedures, but good face massage can bring much than that!There are hundreds nerve points on the face and according to Chinese medicine these relate to each body’s organs. So massaging your face can affect positively your whole body. 

We ‘face’ the world every day from the moment we wake until we retire. Think of all those phrases ‘face the facts’, ‘put on a brave face’, ‘talk face to face’ all ways we deliver our messages. Our face can be under lots of stress as a result of that. We hold our emotions there but also face can be affected by the profession we do.

For example teachers, speakers, actors will usually have quite tense face muscles especially around the jaw. Lack of sleep will affect our face, tension in shoulders or neck will definitely leave the mark on the face. Headaches both chronic and occasional will tense the fascia, creating even more pressure hence more headaches. We could go on and on.

There is also touch element in it which we all need so much. We know that massage is hugely popular in the spa and there is a reason for it. People are craving connection. They crave the power of touch.

Continue reading
  3941 Hits
  0 Comments
3941 Hits
0 Comments