Ever wondered how the spa down the road are doing in comparison to your business? Whether they are just as busy, if not busier? How much the average treatment revenue is per hour across the competition? Or simply whether your staff are converting retail revenue?
Currently the UK Spa Association encourages its members, and indeed nonmembers to really drill down into the basics and fundamental information of their operation. It really does not matter as to how big or small your operation is – what matters is how we can assist you to use this information.
We look at 4 key pieces of information:
- Treatment revenue per hour
- Retail revenue conversion
- Treatment room utilization
- Therapist utilization.
This lets you identify where you sit within your competitive set, and potentially how to drive your business forward
It goes without saying - The more people who contribute, the more data there is available to you and more valuable it will be.