Spa Directors Assemblies . . .

With the UK spa industry benefiting from steady year on year growth the roles of the country’s Spa/Salon Directors/Managers/Operators is more demanding now than ever before. 

The increasing need to push boundaries, stretch budgets and create even more revenue from the same space you did in the previous year are amongst just some of the challenges these spa professionals are required to deliver. This became evident when Lisa Barden the then GM of UKSA carried out operator focused market research to help understand what they, the operators, needed from their trade association. 

It was clearly evident that everyone spoken to would benefit from the provision of a regionally based support network for Operators, Managers & Owners alike. Other comments were that they didn’t want to feel at ‘war’ with their neighbouring Salons & Spas but wanted a neutral place to share common challenges, operational issues and also best practice so in March 2015 the UK Spa Association launched the inaugural Spa Director Assembly at the Mandarin Oriental in London. 

Since then on a bi-monthly arrangement we’ve held assemblies at The Langham, Four Seasons Park Lane, Mondrian Sea Containers, One Aldwych and The Metropolitan by COMO Shambhala. Each assembly is managed within a strict two hour slot so as to minimise time away from each operation. The first hour of the Assembly is given over to industry updates and UKSA matters with the second hour touring the salon/spa and facilities. 

So much was the success of the London based Spa Director Assemblies that in November 2015 the Northern Spa Director Assembly was launched at Seaham Hall. Since then Armathwaite Hall, Ramside Hall & Rockliffe Hall have each taken their turn to host these events. It doesn’t matter the size of your facility  or whether it’s a five star 20 room hotel spa or a three room high street salon, all Operators,Managers and Owners of Spas or Salons are welcome to join this supportive group of industry professionals ready to share their experiences with you. 

A key benefit of your UKSA membership. Simply contact Lisa Barden or Helena Field to register your attendance for the next Assembly.


Next Spa Directors Assembly Dates:

Northern Spa Directors Assembly

25th January - Location to be confirmed - Please contact our General Manager Helena Field for more information ()

London Spa Directors Assembly

1st March - Locaiton to be confirmed - Please contact our General Manager Helena Field for more information ()