Courtesy of The Raithwaite Estate Spa, N Yorks
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UK Spa Association

News and views from the UK Spa Association

Staff Training can improve business performance, profit and staff morale.

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Have you ever been on a training course and felt inspired re-energised ready to deliver what you have learnt to all your clients? January Can be a month to schedule training develop staff in further skills to meet your client’s demands.

Advantages to your business include:

  • You choose what new skills your workforce requires, target skills to meet the needs of your operation for now and in the future
  • Training your staff can result in better customer service, better work safety practices and productivity improvements
  • You demonstrate to your workforce that you value them enough to invest in them, improving loyalty and staff retention. In turn

Retention is a saving to you

Training has many benefits for your staff:

  • They acquire new skills,  increasing their contribution to the business and building their self-esteem
  • The training they do can lead them into other positions within your organisation – positions with future prospects
  • They’re upskilled to do new and different tasks, which keep them motivated and fresh
  • Because they’re being trained on your time, they see that you value them enough to invest in them. 

A good company is seen as one that retrains rather than one that is forever recruiting

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Sunday, 21 January 2018

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