On Tuesday 6th December the final Spa Director Assembly of 2016 took place.
This quarterly forum, organised by the UK Spa Association, brings together leading Spa and Salon Operators from in and around London to share, discuss and support one another. Sally Pedder, Spa Director at the Dorchester Spa, Park Lane kindly hosted this event in her Spatisserie. This stunning venue made for a wonderful evening where 17 Operators from Spas such as the Four Seasons, Cafe Royal, Bhuti, Mandara Spa and Chuaun Spa discussed a range of topics.
It was discussed how the industry can better work with colleges, plus instil confidence in students and give insight in the spa world to boost passion for this area of the industry. Discussions continued on how we can support our teams further with training and treatment scheduling, also a process for new employees joining the team and rotas to boost morale.