Courtesy of The Raithwaite Estate Spa, N Yorks
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UK Spa Association

News and views from the UK Spa Association

Industry Needs

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In this time of industry crisis every spa/salon and mobile company are vying for staff and we are now in a unique position where for once the therapist has the upper hand in the industry.

Therapists are able to choose the pick of several roles being offered by multiple brands and companies , for employers you are fighting for the best staff but are nervous that they will not stay or that they will be poached or lured away by better pay/benefits etc.

The industry needs to change the approach to staff investment in a big way otherwise there will be no therapists to fill the hundreds of roles still vacant, so what can you do?

Traditionally college’s leavers/graduates were shunned deemed not good enough to provide the necessary service and skill to the employer or client therefore being a hassle and actually costing a company money instead of making it - but really what is the cost of that now?

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Keeping Our Industry Spa Therapists Healthy - The Commission Model

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It’s strange how things work out. I have been qualified for 20 years in Beauty Therapy and also hold a degree in teaching, but I can honestly say every experience I have had throughout my career has brought me to the point that I am at now; owner of two spas with very different, yet complementary business models.

Anyone who has worked within the spa industry for a long time knows that recruitment is the one thing that presents the most challenges.  So when I started both my businesses last year I knew that, especially for spa businesses, I would have to think carefully about how to manage the situation.

However, the thing that I lacked most was time …..A common story I know!

My therapy business in Hayle had been up and running for just eight weeks when we were approached to look after the management of the treatment rooms at Una resort. I had done all the ground work setting up one business so felt that by simply mirroring what we had already done we could achieve the management of both.

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National Spa Weeks & Lumity Life: A match made in heaven

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You don’t have to go far to discover that our modern lives are now busier and more stressful than ever. With so much going on in everyone’s everyday lives, it’s key to remember, there’s always time to relax. That’s why National Spa Week is so important and our key sponsors, SpaBreaks.com and Lumity Life agree.

SpaBreaks.com, our official spa partner and Lumity Life, our official product partner have teamed up to ensure that the UK takes a moment to relax and unwind. Of course, with their spa retreats relaxation packages, this is something that SpaBreaks.com have been doing for a while. We’re here today to talk about the benefits of our product partner, Lumity.

Lumity all started when its founders noticed the all-too-familiar signs of stress and fatigue both inside and outside. They began to think more deeply about just what it is the body needs to grow older and wiser whilst still staying youthful and energetic.

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WSAW Trade Associations

Question 

How can spas get involved with industry associations and why is it something they should consider? What are the main benefits, for their business and for the industry? 

Trade Associations are non-profit organisations that unite small, private and independent industry competitors together, making many little voices into one big ‘shout’.

Trade Associations are trusted and central to an industry and uniquely able to provide a wide range of information and services to the industry that individual and often competing business could not or would not do, including collecting sensitive information for statistic or benchmarking reports or implementing codes of conduct.

Made up of representatives from private business with extensive knowledge of their shared industry, Trade Associations communicate a collective view to a range of interested stakeholders including government departments, agencies, regulators, media and other key opinion formers. They know the issues moving up the agenda of the policy makers early enough to take a communal stand should national, regional or local legislation threaten to harm small businesses. Equally, they can also help identify any emerging issues and develop solutions to problems.

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The Secrets of Client Attraction

              

Press Article

Guild News

March 2018

Adam Chatterley, on behalf of the UK Spa Association, writes about his four secrets to getting ALL the clients you'll ever need!

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The benefits of Infrared Sauna for Detoxification

INFRARED DETOXIFICATION

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Julia Leone, writing on behalf of the
UK Spa Association, discusses the benefits of Infrared Sauna for Detoxification

What is an Infrared Sauna

Infrared Sauna is a therapy for detoxification, healing and is also an alternative health option, which benefits the body in more natural and organic ways.

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In Conversation - Helena Field General Manager UKSA

Name: Helena Field

Company: UK Spa Association

Job Position: General Manager

Q1. What first attracted you to the beauty industry?

A1. I wanted to work with people and had an interest in holistic health from a young age.

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A NEW ICE AGE EMERGES

A NEW ICE AGE EMERGES

 

THE NEWEST TECHNOLOGY TO COME TO SPA IS NOT JUST COOL, IT’S VERY COOL….

 

Jennifer Aniston’s doing it, Roger Federer can’t get enough of it and Ronaldo does it regularly in his own home. What are we talking about? The newest technology to come to spa Cryo Therapy. It’s a term you may have heard of so let’s discuss the what’s why’s & wherefores.

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LOOK BACK INTO OUR DNA TO SHAPE THE FUTURE OF SKINCARE

LOOK BACK INTO OUR DNA TO SHAPE THE FUTURE OF SKINCARE

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THE BUILDING BLOCKS OF LIFE

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DNA Profiling identified I had a missing ‘marker’; CYP1A2 - the one responsible for producing collagen…… argggghh!!

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Keeping Our Industry Spa Therapists Healthy

Practical Solutions for A Brave New World of Working

I have been in the spa industry for over 22 years, and it seems a lifetime ago when I walked through the doors of Plymouth College to train and become a "Beauty Therapist".

Back then you had to do everything that encompasses what a therapist was, and this most definitely meant massage…lots of it!

But back then there wasn't a real understanding of a therapist’s wellbeing, so you can imagine the lack of training to use our forearms etc. to help reduce the pressure on our wrists.

Jump to the 21st century, and now we have specialist courses for massage therapists - no waxing required! A trainee's can even do a course in just 6 weeks.

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Recent comment in this post
Natasha
What a fantastic article, very inspirational and something I will be looking into. Thank you
Thursday, 07 June 2018 12:28
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Preparing Your Skin for Summer Time

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Combining Treatments for your clients is a benefit to the spa and also the clients’ relaxation is essential in everyday life whether it is a relaxing 30 minutes with a book or catching time to spend on yourself.

Preparing for spring it’s essential to look at how we can improve the texture of our skin after winter.

Body exfoliation

A scrub or body polish weather it is a salt or a sugar scrub is an exfoliator which leaves the skin feeling fresh, smooth, and after being moisturized feels so nice. As we come out of our winter clothes and expose areas of the body which have been wrapped up to keep warm we need to exfoliate all the dead skin cells away with an abrasive product which is massaged  across and into your skin. When rinsed away reveals a moisturized layer of fresh, clean and smooth skin.

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The rise of the Sophisticated Hen. How to cater for Hen Parties.

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Hen parties visiting spas is nothing new, but in recent years, there’s been a real trend towards the sophisticated hen party - which can translate into huge gains for spa businesses if they cater for these groups accordingly. As an online wedding planning resource for thousands of brides each year, Guides for Brides have a great insight into what brides are looking for in their hen party spa break, and how (and why) spas should be catering to this customer.

In 2017, Blue Chip Holidays polled over 2,065 brides, bridesmaids and anyone attending a hen weekend in the coming year, and asked: “Would you rather go to a classy or tacky hen party?” A huge 85% of respondents said they’d prefer classy. Of that group, 31% percent specifically cited that they wanted to be pampered at a hen.

Our own data supports this - since January, Guides for Brides had over 28,500 page views from brides and bridesmaids on our listed spas, and we expect this number to only increase as hen party planning season gets underway.

Not only is the demand for a sophisticated, pampering hen party there, but so is the capital. According to a survey by Banana Moon, the average hen party spend in 2017 was £507 per person, which reflects the move towards more luxury activities and accommodation. Take into account that the average hen party group is made up of 13 people, and you’re looking at a lucrative demographic.

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Lifehouse Spa & Hotel leads the way with Alzheimer’s Society to deliver 'Dementia Friend' training to entire staff

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Lifehouse Spa & Hotel is proud to announce it has collaborated with the Alzheimer’s Society to offer Dementia Friend Information Sessions to the entire Lifehouse staff so that they are able to provide a high level of service for guests living with dementia.

The Alzheimer’s Society’s ‘Dementia Friends’ is the biggest ever initiative to transform the way the nation thinks, acts and talks about dementia. Becoming a Dementia Friend simply means finding out more about how dementia affects a person – and then, armed with this understanding, doing small everyday things that help.

The initial batch of Information Sessions were delivered to over 50% of the Lifehouse workforce in the last quarter of 2017, with staff from all departments getting involved. The remainder will then be carried out in early 2018 to ensure all members of staff are better equipped to welcome guests with dementia to Lifehouse. This will also allow carers to feel more relaxed, knowing that their loved one is being well looked after during their visit to the hotel & spa.

Once all Lifehouse team members have received the Dementia Friend Information Sessions, the company will then identify actions they can take as, as part of the local Dementia Action Alliance, making simple changes based on what is known to be important to people affected by dementia and will truly change their experience. 

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The future of beauty at Europe’s favorite beauty business event

 

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The Natural Beauty & Spa Show is back with another helping of the best natural and organic beauty innovations the industry has to offer.  Featuring over 250 personal care and cosmetic brands, and a dynamic seminar programme full of beauty pioneers and experts – there’s plenty for retailers and buyers looking to stay ahead of the curve in an ever-evolving market.  

 

Register for your free trade ticket today – quote priority code: NPEB49

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Why Be A Member of the UK Spa Association?

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You are a spa manager.

You juggle the daily responsibilites of managing a booking system, therapist rotas, spa set up, financial reporting and administration, marketing and sales strategies, training and recruitment, memberships, developing new treatments... all the while trying to deliver the ideal guest experience AND grow your business, and yet nobody actually knows what you do!

Sound familiar?

Our spa operator members tell us it’s because of these very challenges that they join the UK Spa Association (UKSA).

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Don’t underestimate the power of facial massage

Beata Full portait copyA good facial massage can allow your face to breathe and restore the sparkle and colour.  We do tend to overlook the face when talking about massage.  Facial massaging will boost blood circulation, firm skin and tone the muscles while also encouraging the flow of lymph and releasing endorphins - the hormone of joy.  It can slow down the ageing process and bring about a real relaxation. So why go under the knife when there are other ways to achieve the similar results!

We tent to think about massage as a part of beauty treatment procedures, but good face massage can bring much than that!There are hundreds nerve points on the face and according to Chinese medicine these relate to each body’s organs. So massaging your face can affect positively your whole body. 

We ‘face’ the world every day from the moment we wake until we retire. Think of all those phrases ‘face the facts’, ‘put on a brave face’, ‘talk face to face’ all ways we deliver our messages. Our face can be under lots of stress as a result of that. We hold our emotions there but also face can be affected by the profession we do.

For example teachers, speakers, actors will usually have quite tense face muscles especially around the jaw. Lack of sleep will affect our face, tension in shoulders or neck will definitely leave the mark on the face. Headaches both chronic and occasional will tense the fascia, creating even more pressure hence more headaches. We could go on and on.

There is also touch element in it which we all need so much. We know that massage is hugely popular in the spa and there is a reason for it. People are craving connection. They crave the power of touch.

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DISCOVER THE STRENGTH OF COLOURS FOR BODY, MIND AND SPIRIT!

SOFRI Energy Cosmetics is a perfect combination of cosmeceutical products with a holistic concept of Colour Energy.

SOFRI has discovered the beautifying, energising effects of colours on body, mind and spirit for holistic cosmetology, and building on from that has created a unique care system of 7 colours based on chakra teachings.

The Colour Energy concept by SOFRI not only touches and beautifies your skin, but also the very core of you. Premium quality nourishing compositions use colour energy against emotional stress, release blockages, increase energy levels and your zest for life.

Chakra teachings observe and understand the individual holistically – physiologically, psychologically and energetically. If there is disharmony in chakras (energy centres along the centre axis of the body), this is usually evident on skin. Here, colours are able to balance out these energy deficits in the chakras.

The products are combined with each other in a colour mosaic – to match your individual treatment requirements.

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Sneak behind the scenes


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Sunshine and cupcakes at the Lifehouse Spa & Hotel Summer Networking Event - July 5th 2017

What a fantastic event today has been! For the first time ever the networking event was officially sold out, although we worked hard to fit everyone in. We couldn't have wished for better weather and as a result most of the networking took place outside - overlooking the stunning lakes and gardens surrounding the equally spectacular and award winning Lifehouse Spa itself.

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Located in Thorpe-le-Soken, Essex, 10 minutes’ drive from the pretty beach town of Frinton-on-sea, the Lifehouse Spa & Hotel is an exciting, contemporary health spa, offering a unique, life-enriching experience, tailor-made for every guest. They were perfect hosts and spoiled us with divine cuisine including some scrumptious cupcakes!

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