Courtesy of The Raithwaite Estate Spa, N Yorks
Slider

UK Spa Association

News and views from the UK Spa Association

And Relax… We’ve made it!

 ‘The future of Health and Wellbeing is in our own hands’ 

Written by Christine-Alice Hartigan 

 

We are one quarter way through 2019, WE HAVE MADE IT! 

It is March and spring time is here! We have hopefully all recovered from the financial stresses from Christmas and, if you’ve been following the tips from January and February blogs, you will have made some significant changes to your lifestyle - the January Detox completed and February daily exercise routine implemented. 

Continue reading
  51 Hits
  0 Comments
51 Hits
0 Comments

It’s a green beauty revolution!

Picture5

Written by Lloyd Barker

 

There's been a major shift happening in the beauty industry. Not only are beauty brands stripping out potentially harmful ingredients, millennials, in particular, are demanding cleaner makeup and skin-care alternatives. Kline (US Health & Beauty Market Analysis) for example, predicts the natural cosmetics and skincare market will hit $50 billion this year (2019). 

Although natural beauty brands are nothing new, many of the best-known natural personal care brands — like Burt’s Bees, The Body Shop and Aveda — were founded over 25 years ago. Following the ban on micro-beads, beauty brands are really lifting the lid on natural, organic and eco-friendly products. 

An increase in customer awareness of the chemicals used in everyday cosmetics is the primary driver of the growth of the natural beauty market. “Two decades ago there was very little information,”says Lloyd Baker, MD of Cozmetica, the sole UK distributor for prestigious spa brand GAYLIA KRISTENSEN, it’s USP being the combination of science with plant derived nature – Natural Molecular Cosmetics. Now, there are plenty of websites that provide a comprehensive database of “chemicalfree” ingredients and beauty products. Consumers are more aware of what is in the product and I think it’s the result of knowledgeable beauty journalists and their blogger counterparts. Consumers tend to move along the awareness spectrum, initially with food. They think about what they’re putting in their body, before starting to consider what they are putting on it”. 

Continue reading
  227 Hits
  1 Comment
227 Hits
1 Comment

The healing power of nature

Picture4

Written By Aija Rozenberga - University of Derby

 

Many of us have a special memory we treasure from time spent outdoors. Perhaps that was a moment when you climbed that mountain with a gentle breeze rustling in your hair and watched the sunset at the summit paint the sky in vibrant colours. Or a warm summer day when you experienced swimming in a remote lake for the first time? It could be a memory about time spent camping, or in meaningful conversations with friends, whilst immersed in the warm glow radiating from a log fire. Maybe after dancing all night at an outdoor festival, you walked barefoot in the green, lush forest moss and your soul was singing because of a revelation - you are never truly alone. You belong. You are part of nature.

Arguably, intuitive knowledge about nature having a healing effect is as old as humanity itself. However, only in the past decades of solid scientific evidence, have various benefits of the natural environment emerged. As reported by Global Wellness Institute, ‘Prescribing Nature’ is one of wellness trends for 2019. Biophilia is a new buzz word and the biophilic concept is successfully used in architecture, design, fitness and wellness industry around the world.

The first who defined biophilia hypothesis was biologist Edward Wilson who proposed that humans are ‘hard-wired’ to be in contact with the natural world and other living entities. He concluded that without connection to the natural environment people can be prone to depression.Austrian biologist, Clemens Arvay claims that forest bathing is good for health as forest air contains chemicals called terpenes which significantly increase the human immune function and boost natural anti- cancer mechanisms. He argues that one day spent in a forest allows the immune system's natural protective cells to multiply by more than 50%.

Continue reading
  80 Hits
  0 Comments
80 Hits
0 Comments

Eco Spas: is it worth investing in ecology?

Picture3

Written by Brigita Kliucinskaite - University of Derby

 

Living in 2019 is as exciting as it is challenging. The climate change, limited resources and an increasingpressure from today’s millennial society, forces businesses to rethink their strategies and actually ask themselves the question: Is it worth going green? Of course, as the customeris the centreof the spa industry, the real question here is whether the customer appreciates spas being ecological. 

Do customers actually care about being green?

Not surprisingly, together with a common sense that we must preserve the earth,there are various studies confirming customers actually care. The international study performed significantly outlines that even 95% of individuals feelpersonally concerned about saving the environment. A study found that only a small group of individuals agreed to paying a 5% premium for green products, therefore showing that being eco-friendly is not priority when price was a deciding factor. Still, being green is a significant competitive advantage of when the priceand quality of competitors are similar. Moreover, sustainabilityresearch shows that, in terms of performance, companies investing in being green will be highly recognized over the next few decades. Plus, with a focus merely on the spa industry according to a 2013 American Lives marketing surveys,90% of all wellness customers are environmentally oriented, therefore, such a huge overlap commits thespa industry to look into ecology. 

Continue reading
  75 Hits
  0 Comments
75 Hits
0 Comments

Embracing the Generational Change: Keeping the Industry Alive

Picture2

 Written by Hannah Briggs - University of Derby

 

Today, in 2019; where the main workforce is millennials, and Generation Z starting to filter into the mix, it is important that employers understand the generational differences between them and generations prior. 

In a world where technology is constantly evolving, millennials and generation Z have learned how to adapt to the fast-paced change. Not only do they expect change, but they make change occur by being the driving force behind technology advances as the consumers demanding them. This can be an extremely beneficial quality of an employee as their innate ability to adapt to change so quickly enables the company they work for to keep up with technological evolution, therefore allowing them more flexibility and better communication in most cases.

Whilst this may be a beneficial quality for various reasons, it could also be a hindrance when the individual goes from being ‘tech-savvy’ to too dependent on their devices, especially in the spa industry or alike as they are guest facing industries. Research shows1that 53% of millennials would rather lose their sense of smell than lose access to some kind of technological gadget and this is when it becomes an issue especially in an industry like spa where all the senses are so important in what we do. For young millennials and Gen Z, it has become the social norm to text, tweet and snapchat to communicate. In an office however, it goes back to the ‘old fashioned’ means of communication like face-to-face or calling someone on the phone. Being a guest facing industry, we know how important the communication between therapists or front of house staff and guests is. 

Continue reading
  89 Hits
  1 Comment
89 Hits
1 Comment

The future of Health and Wellbeing is in our own hands

christine uksa

 

10 ways to integrate exercise into your day 

Our bodies have been designed to move. Functional body movements which allow us to walk, to climb, to pick things up are integral to our day. Inactivity (even sedentary in blocks) can affect our daily functional movements. We are doing less for longer periods of the day. The computer job and office based work which began in the 80’s has now meant that a high percentage of the population who has stayed with an office based job, has almost been sitting for 8 hours a day/ 5 days per week for 40 years! In this time, we have had an increase of obesity, diabetes and inflammation (pain) from repetitive strain injuries, from lower back pain (causing a weak core sitting at a desk for long periods of the day), “computer slump” shoulders from arching your back at your desk, overused hip flexors (shortening), not to mention other serious illnesses linked to inactivity. A daily routine or repetitive habits are sustained for long periods of the day, this becomes a lifestyle, which unfortunately has been subconsciously forced upon us. 

Workplace wellness is a key topic on the Global Wellness agenda. Research strongly suggests that work life inactivity health imbalance has caused the decline of our activity levels, leading to a more sedentary lifestyle.

As with anything in life, we are determined by what we do. If we sit more than we are active then we are sedentary.

Continue reading
  414 Hits
  0 Comments
414 Hits
0 Comments

Active Spa membership with the UK Spa Association (UKSA)

uksa caroline

When it was announced at the Spa Life UK Convention in November that a new Active Spa membership with the UK Spa Association (UKSA) and ukactive was being launched, the overriding response from spa operators was a call for a more joined-up conversation. And that’s exactly the response we needed – confirming this partnership is the way forward for all operators looking to provide a complete wellness offering.

Wellness and what it means is discussed at every turn within both the spa and fitness sectors. Reading a trade spa publication recently, I counted at least four articles covering 360˚ wellness: what it meant, what it included and who was competently delivering it. According to spa professionals well versed in what 360˚ wellness should look like, some overseas resorts are delivering just that – a total wellness package that incorporates emotional health, physical activity and relaxation. Yet here in the UK we are some way behind.

 

Until now, the spa and fitness sectors have operated and networked in very separate professional worlds

 

Continue reading
  303 Hits
  0 Comments
303 Hits
0 Comments

Valentine's Rituals and Treats

hanging heart romance 37410

Hello February! With this month comes Valentine’s day and a perfect time for us to focus our spa treats on couple’s visits, or luxury gifts for her.

If you have a double treatment room, it’s time for couple’s massages to enjoy side by side. To add a little indulgence to a couple’s spa treat, adding chocolate covered strawberries, or a cream tea is a perfect addition.

Creating bespoke treatments is also a good way to boost service revenue and visitor numbers. as you’re offering a specialised valentine’s treat and also a new treatment will entice customers to try something different. Perhaps a rose ritual combining massage with a facial and foot ritual, or a rose facial followed by a manicure or pedicure. Get creative with what works for your spa and includes your most popular treatments with a valentine’s twist.

How about including luxury gifts such as flowers, chocolates, or beauty product favourites to the Valentine’s visit. If these aren’t services within your business, you could collaborate with other local businesses to offer an extra special treat.

Written by Clare Cockell

  425 Hits
  0 Comments
425 Hits
0 Comments

Have You Got Your Therapists Back?

uksa feb 2019a
uksa feb 2019b
uksa feb 2019c

Have You Got Your Therapists Back?

The Spa and Wellness industry has exploded tenfold over the last few years with more and more sites being built almost every month not only in the UK but worldwide.

There is an abundance of beauty products coming onto the market along with a plethora of new and innovative treatments which sees everyone clambering to get the next great beauty tip, treatment and products.  With this in mind one of the most fundamental asset to any spa and beauty business is your Therapists, without them there would not be a spa or beauty industry; but yet still their health and wellbeing are often forgotten.  They may end up working long hours with very little breaks, carrying out treatments and using products that can have a detrimental effect on their health and wellbeing.

A well-managed spa will have robust health and safety management system in place based on employee requirements, working environment and client safety.  It will include bespoke Risk and Control of Substances Hazardous to Health assessments (COSHH) highlighting the hazards and controls of the working environment, treatments and products that are being used.

Bespoke Risk and COSHH assessments are key for the protection of therapists and the assessments must take into account any special medical matters, whether they are on any medication, have any allergies or a new and expectant mother.

Continue reading
  435 Hits
  0 Comments
435 Hits
0 Comments

A New Way to Network for The Wellness Industry

uksa feb 2019

Wellness Collective Events is a new breed of luxury networking excellence that puts the wellness of all the guests at the heart of its events. 24 – 27 April 2019, sees the first European networking event launch at the Verdura Hotel & Spa Resort in Sicily, where guests have constant access to the site spa and fitness facilities and where they can also take part in daily scheduled activities from meditation and yoga on the beach, to running groups through Sicily’s renowned olive and lemon groves and much more. 

The four-day event seeks to create an environment that gives attendees the time and space they need to properly un-wind, miles away from the pressures of the office so that they can take a step back to work ‘on’ their business rather than ‘in’ their business.

Operators can expect plenty of opportunity to network with peers and keep up with the latest spa specialist brands and trends, while at the same time developing new and practical skills learning through the dynamic and interactive ‘Hot Seat Symposiums’, which feature some of the most prestigious and influential people from the industry – and some exciting brand-new faces too! Operators can rest assured that they will leave this event with new skills and knowledge that will positively impact their bottom line.

Product brands and suppliers can expect to meet spa managers and directors who have been hand-picked to ensure they have budget to spend and authority to spend it.

Exclusive Media partner European Spa Magazine will add further prestige through the co-hosting of a Champagne Lunch, Gala Dinner, and the brand-new Icon Awards.

Continue reading
  180 Hits
  0 Comments
180 Hits
0 Comments

The future of Health and Wellbeing is in our own hands

christine uksa

All the Christmas treats, all the chocolates, and let’s not to mention all the Prosecco and Champagne!

The beginning of the year is a fantastic opportunity to clean out and start again! It is a great time to cleanse your liver!

The most important purpose of a detox is to allow your liver to cleanse. Detoxing shouldn’t be just about weight loss.  Many people start the year complaining about weight gain and they think they must detox to lose weight. However, the real reason to start a detox is to clear out any toxins and rebalance the acids which may have accumulated during the Christmas break which cause inflammation. However, weight loss may well be a by-product of doing this!

Inflammation: What is Inflammation?

“Inflammation is your body's way of protecting itself from infection, illness, or injury. As part of the inflammatory response, your body increases its production of white blood cells, immune cells, and substances called cytokines that help fight infection.”

Continue reading
  371 Hits
  0 Comments
371 Hits
0 Comments

Skills and Levels within the Industry

uksa jan newsletter

There are numerous excellent training and career opportunities for a people entering the Salon, Spa and Wellness Industry.

Many schools, universities, and colleges offer training courses on a wide variety of levels that will help you expand your career. There are also numerous international shows and seminars that can help to increase your CPD. Once you have obtained the right training, qualifications, and certifications, the career opportunities are only limited by your own imagination.

Certifications and Qualifications

Different levels of certifications and qualifications are required by the various fields of employment.

There is no specific standard qualification required for all therapists however, most employers are looking for qualifications with these types of certifications and standards:

Continue reading
  368 Hits
  0 Comments
368 Hits
0 Comments

First Quarter 2019 Marketing, Are You Prepared?

achievement adult book 1043514

2019 is kicking off and it’s time to look at our marketing for the first quarter. Are you prepared?

After all the indulging over Christmas, January is the time we all want to detox and start the new year with good intentions. Detoxifying body treatments, and post-Christmas de-stress treatments are all great offerings for this time of year. Perhaps with a fresh fruit smoothie to follow?

January is also the perfect time to look at shifting any leftover Christmas stock. Could you pull any Christmas gift sets apart and repackage items together for a new year offering? It’s great to also incentivise the team alongside this to help retail sales for any of these items. If you have a few of one particular product remaining, you could also look at a gift with purchase or treatment with product offering. 

Towards the end of January, we want to start planning ahead for our Valentine’s treatments and packages. Couple’s massages, Spa Days for two, twilight spa treatments, breaks away including a relaxing massage each, and so on. Depending on what kind of offering your location has, you could also add afternoon tea with bubbly, or simply some chocolate covered strawberries to a treatment or spa visit.  A similar kind of offering would work well for Mother’s Day which is March 31st in 2019. Mother and Daughter spa days, or treatments to enjoy together. Could a package also include some flowers or a box of chocolates for mum?

The first quarter of the year is the time to start our focus for Spring treatments – limited edition treatments promoting floral aromas perhaps… a lavender massage? Rose facial? Or maybe a spring to life ritual offering a floral tea to unwind with post treatment?

Continue reading
  387 Hits
  0 Comments
387 Hits
0 Comments

Recruitment…What can we do?

weavers image for newsletter

There are now almost 1,400 spas throughout the UK, a total of 6,927 treatment rooms and 33,684 therapists.  Our industry, only in its infancy, is booming.  With wellbeing and mindfulness being on the tip of everyone’s tongue, the top of everyone’s news feed and chattering away into our ears, before us lies the future of spa.

In the key note speech at last year’s Spa Life, we listened how we would soon change tack, from marketing to the well and on to the ‘unwell’ and eventually ‘the sick’.   Even with the most positive of outlooks, we do need to look at the way the population is evolving and how we market to it.

The national recognition… that ‘its ok’ not to be ok, has spearheaded the mindfulness and alternative therapy awareness into spas and wellbeing practitioners.  It’s now acceptable to delve into natural cures, coaching and therapeutic support, the everyday person is far more inquisitive as to what ‘we in the business’ can offer them as their ‘feel better, live better ticket’.

So, this is music to the spa industry’s ears, right?  More demand, more revenue for our booming industry… but what about the recruitment crisis we are having?

I operate Weavers’ House Spa in Suffolk.  A beautiful boutique and bijou day spa nestled into the idyllic village of Lavenham. The spa is busy with clients from far and wide, the team work together to provide a bespoke spa experience and the attention to detail and time we dedicate to our treatments mean that our clients fall in love with the spa.  However, running a small spa in a rural village is a far cry from the ‘big smoke’ and becomes impossible when illness strikes, or a therapist decides to jump jobs.  We are left juggling columns, and me rolling up my sleeves and performing treatments at the drop of a hat, to ensure we don’t disappoint.  This isn’t sustainable, and certainly not a long-term solution, so we needed to come up with a plan - what can we do?

Continue reading
  570 Hits
  0 Comments
570 Hits
0 Comments

BETTER TOGETHER – UK SPA ASSOCIATION & UKACTIVE ANNOUNCE NEW MEMBERSHIP ALLIANCE

uksa uk active

 

The UK Spa Association (UKSA) and ukactive have today announced a new partnership, offering a new ‘Active Spa’ membership for businesses which provide both spa and fitness services.

The new membership option comes as a result of the growth of the UK wellness industry, with organisations now increasingly embracing a holistic approach to wellness that includes spa, relaxation and fitness.

‘Active Spa’ will offer members the specialist support of both membership bodies in a single affordable package – ensuring members can benefit from expertise in improving reputation, brand awareness and growth across the spa and physical activity sectors.

Key support services across both organisations in the areas of spa and fitness include: health and safety advice, strategic business growth and counsel, discounts on sector events and networking opportunities, public awareness campaigning, benchmarking and much more.

Continue reading
  325 Hits
  0 Comments
325 Hits
0 Comments

Raising your Business Profile

xmas uksa

Planning for the festive season can start as early as the previous Christmas for big high street retailers. Of course not as easy for some of us who run small businesses. There are clients to serve and staff to manage. However foreplanning can reap real rewards.

If you have only just come up for air and realised you need to get into the Christmas jingle.

Here are a few ideas to get your staff and your business singing, “Deck the halls with holly.”

First, let’s start with your goals:

Bringing awareness of your services and products you retail, raising your business profile business.Rewarding your loyal clients. I like the three “R’s”. Reward, Retain, Renew. There is so much value in your existing client base and it's easy to take them for granted.Increasing your retail sales and customers average spend over the festive season.Gift vouchers are essential at this time of year.

Festive Selfies

Continue reading
  375 Hits
  0 Comments
375 Hits
0 Comments

The Future of Health and Wellbeing is in Our Own Hands

christine uksa

 

Why should we learn more about our bodies?

From the beginning of our lives we have learnt the basic essentials of how to survive. Taught to walk, taught to eat and taught to rest. These are the fundamental actions in our daily lives. In our ancestry, pre-historic man would have had to hunt for food, hunt for meat and forage for good vegetables and fruit and then rest, it was our only way for survival.

In today’s world, we have food accessible 24/7 and have ready-meals which eliminate any need for activity like our ancestry which has led to a sedimentary lifestyle. Our energies have been converted to use in on our work, social and family life and we are becoming less active as a result. Those activities rarely require a raised heart beat which is important for our cardio vascular and respiratory systems. Equally now more than ever we are connected to the 24/7 world so it leaves little time for rest and downtime. 

One of the greatest concerns in our life is what we eat! We are eating less nutrient dense foods, which has been replaced by preservatives and man-made additives. Not only does eating less nutrient dense food can lead to physical ill-health but also affects our moods which can lead to weight gain and our ability to be as active.

Continue reading
  353 Hits
  0 Comments
353 Hits
0 Comments

How to Reward your Team this Festive Period

bow box card 1471686

We all love the festive period, and it’s the perfect way to express a thanks to the team at the end of the year for working so hard.

So, what can we do to reward the team?

Getting into the spirit of festive fun, a secret Santa is a great way to celebrate and have the team bond and think about what each other may like or appreciate.

Perhaps you could offer a voucher to a set value to enjoy treatments throughout the year, or a treatment for each to enjoy in January? That way everyone gets to unwind with a relaxing treatment after the silly season, plus team members may pick up tips from each other and learn from each other’s customer service and treatment standard.

You could also introduce some great incentives to boost sales of vouchers, retail items and gift sets throughout December and maybe a reward could be a higher commission, a voucher of their choice when hitting target, and so on.

Continue reading
  371 Hits
  0 Comments
371 Hits
0 Comments

Celebrating the Season with a Drink

mulled wine uksa

Why would you need a Liquor Licence?

Whether you’re creating a promotional evening or just to saying thank you to your existing clients.  Can you do this legally?

In the past, we would openly offer clients a glass of mulled wine, a glass of prosecco without a thought. However, now… Facebook, Instagram, Twitter, and Linkedin are all great ways to promote the festive season.  But, if you advertise your business with a photo of a client drinking in your business or promote a treatment offering a glass of wine (without the relevant license) you could be fined £15,000.00

Promote your business safely

 Contact your local authority and see if you need to apply for a premises licence.

Continue reading
  436 Hits
  0 Comments
436 Hits
0 Comments

Christmas Gift Cards

versum uksa

The Holidays are a magical time for sharing heartfelt wishes with friends and family, gifting presents and enjoying the sound of Christmas carols and the smell of warm gingerbread. However, for spa owners, the Holidays tend to be far more hectic. Throughout most of December, spas are overflowing with appointments, supplies are flying off the shelves and there is hardly any time to exchange warm wishes with every customer.

By now, your spa is already looking festive - the Christmas tree is up, ribbons and baubles are hanging in the windows and Holiday music is playing all day. But when you think about it, your competition is doing the same. What can you do to create a more unique Holiday experience for your spa customers?

The answer is simple - offer festive gift cards. The Versum team has designed a set of ornate, festive-themed gift vouchers, which you can print out and offer to your clients. Besides spreading Holiday cheer, here are some of the benefits you can expect to see from offering them at your spa:

Increased sales

Did you know? Gift cards are one of the most popular stocking stuffers people purchase for their close ones during the Holiday season - and with a colourful and festive design, who can resist getting one? For the undecided present buyer, not knowing what to get for their close one is not a problem, since gift cards can be utilised for any product or service the owner desires. Offering an elegantly designed card at your spa is the safest bet!

Continue reading
  335 Hits
  0 Comments
335 Hits
0 Comments

Our Sponsors