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With the UK spa industry benefiting from steady year on year growth, you will recognise that your role as a Spa/Salon Director/Manager/Operator is more demanding than ever before. 
Pushing boundaries, stretching budgets and creating even more revenue from the same space you did in the previous year are just some of the challenges that you now face on a daily basis. 
Lisa Barden, previously the GM of UKSA commissioned a piece of research to help understand what you, the operators, need from your trade association. 
Feedback revealed that you wanted a regionally based support network for Operators, Managers & Owners alike. You didn't want to feel at ‘war’ with your neighbouring salons and spas but wanted a neutral place to share common challenges, operational issues and also best practice. So in March 2015 the UK Spa Association launched an inaugural Spa Director Assembly at the Mandarin Oriental in London. 

Since then we have hosted bi-monthly London Spa Director Assemblies, quarterly Northern Spa Director Assemblies, twice yearly South West Spa Director Assemblies, an annual National Spa Director Assembly and this coming year, 2019 will see two Scottish Spa Director Assemblies added to the regionals. So look out for the regular updates on when your next regional assembly is near you and come and spend two hours of informative and supportive time together with your industry peers, sharing common challenges, best practice and a tour/Q&A of the host spa. And remember, there’s no additional fee to attend as this forms part of your UKSA Member Benefits. A huge thank you to all the operators who have kindly hosted us over these last three years:

Armathwaite Hall, Lake District
Bhuti, Richmond
Boringdon Hall, Plymouth
Centre Parcs, Woburn
Champneys, Tring
COMO Shambala, Park Lane
Four Seasons, Park Lane
Mandara Spa, Waterloo
Mandarin Oriental, Hyde Park,
Pennyhill Park, Surrey
RAC Club, Piccadilly
Ramside, Durham
Rockliffe Hall, Darlington
Sea Containers South Bank
Seaham Hall, Sunderland
Slaley Hall, Hexham
Sofitel T5, Heathrow
St Michaels, Truro
Swinton Park, Yorkshire
The Devonshire Spa, Buxton
The Dorchester, Park Lane
The Langham, Regent Street
The Scarlet, Newquay

It doesn’t matter the size of your facility  or whether it’s a five star 20 room hotel spa or a three room high street salon, all Operators,Managers and Owners of Spas or Salons are welcome to join this supportive group of industry professionals ready to share their experiences with you. 
A key benefit of your UKSA membership. Simply contact Lisa Barden or Helena Grzesk to register your attendance for the next Assembly.

 

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